Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Help Desk and Technology

Delaware Valley University Technology and Help Desk Services.

Contact Information

Feldman Building, Room 1, basement
support@delval.edu
215.489.4357

Follow  Us: 
twitter.com/delvaltechhelp
YouTube: https://goo.gl/gFK9w5 

Hours:

During Semester:
Mon.- Fri.: 7:30 AM - 7 PM

Holiday Breaks:
Mon.- Fri.: 7:30 AM - 5:30 PM

Important Information

You can reset your password by hitting Ctrl+Alt+Del on a DelVal Windows computer, when on-campus, and then selecting 'Change a password' or by visiting Office 365 and clicking 'Can't access your account?' when you are off-campus or when using a DelVal Apple computer.

Your password must meet the following password complexity requirements:

  • The password cannot be a previous password
  • A minimum of 8 characters and a maximum of 16 characters
  • Requires three out of the four of the following:
    • Lowercase characters
    • Uppercase characters
    • Numbers (0-9)
    • At least one of the allowed characters: @ # $ % ^ & * - _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ “ ( ) ;
  • It cannot contain your name or username
  • The password must not contain what Microsoft considers to be a 'common word'. If you attempt to use a common word, you'll likely receive an error stating that your password needs to be more difficult to guess.
  • You will be required to periodically change your password for your email/network/Office 365 account.
    • Student passwords need to be changed every 180 days.
    • Employee passwords need to be changed every 90 days.

We recommend replacing certain letters with numbers or alternate characters. Example: Instead of using GoAggies1896 try using something like G0@ggi3$1896

The links below can be used to manage your Office 365/DelVal account password and security questions.