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Help Desk and Technology

Delaware Valley University Technology and Help Desk Services.

Residence Hall Services

Delaware Valley University has partnered with Apogee to manage the in-room network, wireless and television experience. Please note that you will periodically see communications from Apogee. These communications will often reference MyResNet, which is the Apogee residence hall service.

 If you are living on campus, this will affect you in the following ways:

  • Resident students will need to create a MyResNet account. This is separate from your regular DelVal accounts.
  • All devices will need to be registered to your MyResNet account.
  • Each resident student will be able to have 7 devices on the network and will have a connection speed of 50Mbps. This is a significant increase over last year. Optionally, this service can be increased to 100Mbps for an additional per semester fee.
  • Residents will have a 24/7 number to call when experiencing network or television problems in residence halls.
  • Gaming consoles are able to connect to all services and multiplayer gaming will work.
  • Your TV service will also be upgraded to an all-digital system which will improve the picture in your room and significantly increase the number of digital channels you receive.
  • Some residents may need to purchase a QAM tuner if your TV is not capable of receiving this type of signal. This should not affect most TVs.
  • When in areas outside of the residence halls, you will need to use your regular network credentials to connect to campus wireless networks.

Important MyResNet registration and support information is available below.

Delaware Valley University has partnered with Apogee to manage the in-room network, wireless and television experience. Please note that you will periodically see communications from Apogee. These communications will often reference MyResNet, which is the Apogee residence hall service.

Residence Hall Television:

  • Some residents may need to purchase a QAM tuner if your TV is not capable of receiving this type of signal. This should not affect most TVs.
  • When in areas outside of the residence halls, you will need to use your regular network credentials to connect to campus wireless networks.

HBO Go/Max Go:

Delaware Valley University students who live on campus now have access to HBO GO, and MAX GO. Having access to HBO GO and MAX GO will allow you to watch shows and movies in the residence halls at no additional cost. This service is available to all resident students. 

How do I access HBO GO and MAX GO? To get set up, please follow these steps:

  • Visit hbogo.com (To access the service on mobile devices, you will need to download the HBO Go app, which is available at hbogo.com.) 
  • Click “Sign In” (This will be on the top right on a desktop and under the top left menu on mobile). 
  • Go to “Select Your Provider” and scroll down until you see Delaware Valley University. On mobile, you will need to click "Other TV Providers" to see the full list. 
    Please note that colleges and universities are listed at the very bottom of the list separately. Scroll all the way to the bottom until you see the list of schools.
  • Select Delaware Valley University.
  • Click “Login to HBO GO”
  • Log in with your DelVal email username and password. 

Who should I contact with questions? 

  • For additional questions on the service, please read the Student FAQs (PDF)
  • If you still have questions, or, you have trouble signing into the new service, you can contact support@myresnet.com or 855.371.5066.

There are several places for resident students to use public computers. Many Residence Halls have computer lounges with a couple computers and a printer. There are also computers available for student use in the Library, Miller Hall and in the Commuter Lounge. 

All resident halls should have a few computers and printer for resident usage, you would only have to bring your own paper for printing. 

You are welcome to bring any brand-name printer to campus for your dorm room. While wireless printers are handy, we required that they are connected via USB. The reason being wireless-enabled printers will allow anyone on the same network to print to your device.

For more information on computer and printer on campus check the "New Students" section: