When writing your mission statement, try using the following template:
The mission of name of your program or unit is to your primary purpose by providing your primary functions or activities to your stakeholders.
It is best to follow the S.M.A.R.T. process when developing goals:
Objectives formula = Target + action + object + modifiers
Establish methods for ensuring that institutional data are consistent, reliable, and integrated.
Some examples of action verbs helpful for writing outcomes:
Direct methods include measurements of the quality, efficiency, or effectiveness of the unit. Direct methods provide data that correlate exactly with the objective.
Indirect methods include perceptions of or satisfaction with the unit. Indirect methods are weaker methods of assessment because they measure a perception about an objective and do not offer direct evidence.
Targets formula = Level + subject + action + object + modifiers
80% of employees will complete the online IT training sessions with a satisfactory pass rate of 70%.
At the conclusion of each academic year, units will create an assessment report which details the results of the assessment along with the action plan determined from the results.
Collecting the results is the first step which occurs after the measurement is completed. The results will illustrate what was has been determined from the measurement. Much like measurement, the results or assessments should include specifics of the findings.
How can this information be used? What changes can be made to improve our function? An action plan is a follow-up to the assessment just conducted. For each objective listed in the plan, follow-up actions should be developed based upon the recorded results.