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ALERT: Learn more about the Krauskopf Library's Plan as we resume on campus services.

About: Policies & Guidelines

COVID Updates

Picking Up Items 

Your items will be placed in a bag marked with your ID number on a table in the library lobby for no-contact pickup. After you received your Arrived Hold email notice, you have five days to pick up your items or they will be returned to the stacks / passed on to the next patron in line.  

Pickup hours will be posted on our website; please be respectful of social distancing guidelines. The schedules of classes being taught at the library this semester will be posted once they are confirmed. Please avoid picking up your items between class periods at the library to avoid crowds; instead, you can come grab your items during a class period you are free or after classes are over for the day. 

Borrowing Policy

Bring the item to the Circulation Desk in the Lobby.

Most items can be renewed if you need to keep them longer the original due date. To renew, log into your library account. Enter your student ID as the user name and the last 4 digits of your ID as the password. 

You can also ask in person at the library front desk, by email, or by calling (215) 709-8851.

Who? How many books? How long? How many DVDs? How long?
Students unlimited 3 weeks 3 3 days
Staff unlimited 3 weeks 3 2 days
Faculty unlimited 15 weeks 3 3 days
Alumni 5 3 weeks 3 3 days

Overdues & Replacement Charges

We will email your DelVal email address if you do not return your library items on time. Make sure you are receiving emails from the library by checking spam or clutter filters regularly. Late fees for DVDs can be paid at the Circulation Desk in cash only and amount to 50¢ per day. 

You are responsible for the library items you have borrowed. If something is lost or damaged, please contact us as soon as possible. We will work with you to find the best way to replace the item.

After 10 days, we will send you an invoice for the replacement cost, plus a $15 processing fee, for library items not returned or renewed within 3 weeks of the due date. You will not be able to borrow anything else from the library until you return overdue items or your fines are paid.

Reserves

We welcome instructor copies in order to provide students with access to as many of their required materials as possible. 

Materials that can be placed on Reserve:

  • Anything from the Krauskopf Library's book stacks
  • Personal copies of books, journals, CDs, and DVDs

Materials that cannot be placed on Reserve:

  • Anything borrowed from another library
  • Personal recordings of music, television or film

Privacy Policy

The Krauskopf Memorial Library believes in maintaining and preserving the privacy of our academic community. We value the Code of Ethics from the American Library Association. We only collect personally identifiable information when necessary for the fulfillment of the mission of the Library and we only use this information to provide library services. This includes but is not limited to library records, instructional interactions, and reference interactions. By using our site, you imply consent to the policy below.

The Krauskopf Memorial Library complies with the privacy policy set forth by Delaware Valley University. For more information, please see the Privacy Policy page on the Marketing and Communications department website.

Website Data

When you visit our website, we automatically collection information using Google Analytics and SpringShare such as:

  • country and IP address

  • browser

  • entrance-exit pages

  • date and time

  • search terms and search engines

This is standard practice and is only used to help the Library design the website to best serve the needs of our patrons. Tracking is never associated with individuals.

Third Party Resources

The Krauskopf Memorial Library provides access to third-party resources, such as databases. We do not share users' personal information with these resources except to provide specific library services such as interlibrary loan. We do track behavior related to third party resources such as platform accessed through OpenAthens, an identity and access management service. This data is used internally to assess value on content to the DelVal community.